Terms of Service

By accessing our website, requesting or receiving services, using a Brainzon software solution, or participating in a consultation, you agree to these terms and any applicable written agreement. If you act for an organization, you confirm that you are authorized to bind it.

Brainzon provides enterprise software products and digital transformation services. Availability, scope, deliverables, and service levels are defined in the relevant commercial agreement.

Customers must cooperate reasonably with delivery activities and ensure that their use of Brainzon services is lawful, authorized, and secure.

Brainzon and its licensors retain rights in Brainzon software, branding, website content, documentation, methods, and proprietary technology. Customers retain ownership of their data and customer-specific materials, subject to licenses reasonably required to provide the services.

Ownership and usage rights for custom deliverables are governed by the applicable statement of work or service agreement.

Software access is licensed, not sold, unless an agreement expressly states otherwise. Users may not exceed license scope, bypass technical controls, interfere with service operation, or use software for unlawful purposes.

Pricing, currency, taxes, billing schedules, renewal terms, expenses, and payment obligations are specified in the applicable proposal, order form, subscription, or service agreement. Late or disputed payments are handled under that agreement.

Brainzon designs and operates services for enterprise reliability, but uninterrupted or error-free availability cannot be guaranteed. Maintenance, third-party services, internet conditions, security events, and circumstances beyond reasonable control may affect availability. Contractual service levels, where offered, are defined separately.

To the maximum extent permitted by applicable law, each party's liability is subject to the limitations and exclusions stated in the applicable commercial agreement. Brainzon is not liable for indirect, incidental, special, exemplary, or consequential losses—including lost profits, revenue, data, or business opportunity—except where such exclusion is prohibited by law.

Nothing in these terms excludes liability that cannot lawfully be excluded. Specific negotiated agreements may establish different limits and will take precedence.

Access or services may be suspended or terminated according to an applicable agreement, after material breach and any required cure period, or where continued service would create legal, security, or operational risk.

These terms and related disputes are governed by the jurisdiction identified in the applicable order form, statement of work, or service agreement, without regard to conflict-of-law principles. The applicable agreement may also specify venue, dispute resolution, or arbitration requirements.